Shipping

 

Shipping Policy

 

Estimated shipping delivery times:

Ground: 3-5 business days
Priority: 2-3 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments are not available at this time, but mill be added shortly.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at help@ecommercestores.com noting your order number. We'll see what can be done.

Contact Information

eCommerceStores.com
921 Poinsettia Ave, Ste 2
Vista, CA. 92081
USA

Phone: 800-225-7467
Email: help (at) ecommercestores (dot) com

Return Policy

You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the original packing slip, and indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:

eCommerceStores.com
Attn: RETURNS
921 Poinsettia Ave, Ste 2
Vista, CA 92081

If you have any questions regarding your order, please feel free to contact us.

Payment Policy

We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS credit cards.

Paypal payments to paypal (at) ecommercestores (dot) com, or send personal check, money order or cashier's check to:

Swells, LLC
921 Poinsettia Ave, Ste 2
Vista, CA 92081

Personal check payment may take 5 to 7-days before your order is shipped. Money order or cashier's check payment will ensure immediate delivery of your item. Be sure to include a copy of your order with your payment.